Ordering, Shipping & Policy Information
When ordering, please provide: Item Number, Quantity, Your PO or Customer Number (if any).
You can place your order via email: firstname.lastname@example.org
Via telephone: (909)320-7641 or Fax: (888)286-5059
Via postal mail: 10808 Foothill Blvd., Ste. 160-268, Rancho Cucamonga, CA 91730
Note to resellers: Regardless of your order size, your vendor discount remains the same. This is our way of saying, Thank you for your business.
We will ship our products by the end of the next business day to most locations, if all of your requested items are available.
The shipping and handling fee is $7.50 for orders up to 2 pounds if shipped within California. The shipping rate for international customers is a $20.00 flat rate for orders up to 2 pounds. All other orders are subject to US postal rates.
Orders over $75.00 are shipped free within California. Orders over $125 are shipped free outside California, within the continental United States. All other orders are subject to US postal rates.
3. Resellers Shipping Directly to Customers (drop shipping):
Orders can be shipped directly to your customer upon request and invoices are always sent to the vendor unless otherwise instructed.
4. Payment Methods:
Please prepay using your Visa, MasterCard, PayPal, money order, cashier’s check or personal/business check.
Credit terms can be established by submitting a credit application. Please contact customer service (see ordering information above) to request a credit application form.
5. Returned Checks:
A fee of $25.00 will be assessed on all returned checks.
6. Return Policy:
We offer our customers a 100% satisfaction guarantee. If for any reason you are not 100% satisfied with your GreenMed product(s), you may return any unused portion to us within 30 days of purchase for a full refund of the product cost.
Please include your name, address, phone number, and a brief explanation of the reason for return, along with your product(s). The cost of the product(s) will be credited to your account within 5 business days of our receipt of your return; the customer will be responsible for postage only.
Please mail any returns to: GreenMed, 10808 Foothill Blvd., Ste. 160-268, Rancho Cucamonga, CA. 91730.