Sales Policy

Ordering, Shipping & Policy Information

1. Ordering: 

When ordering, please provide: Item Number, Quantity, Your PO or Customer Number (if any).

You can place your order via email:

Via telephone: (909)320-7641 or Fax: (888)286-5059

Via postal mail: 10808 Foothill Blvd., Ste. 160-268, Rancho Cucamonga, CA 91730

Note to resellers: Regardless of your order size, your vendor discount remains the same. This is our way of saying, Thank you for your business.


 2. Shipping:

We will ship our products by the end of the next business day to most locations, if all of your requested items are available.

The shipping and handling fee is $7.50 for orders up to 2 pounds if shipped within California. The shipping rate for international customers is a $20.00 flat rate for orders up to 2 pounds. All other orders are subject to US postal rates.

Orders over $75.00 are shipped free within California. Orders over $125 are shipped free outside California, within the continental United States. All other orders are subject to US postal rates.


3. Resellers Shipping Directly to Customers (drop shipping):

Orders can be shipped directly to your customer upon request and invoices are always sent to the vendor unless otherwise instructed.


4. Payment Methods:

Please prepay using your Visa, MasterCard, PayPal, money order, cashier’s check or personal/business check.

Credit terms can be established by submitting a credit application. Please contact customer service (see ordering information above) to request a credit application form.


5. Returned Checks:

A fee of $25.00 will be assessed on all returned checks.


6. Return Policy:

We offer our customers a 100% satisfaction guarantee. If for any reason you are not 100% satisfied with your GreenMed product(s), you may return any unused portion to us within 30 days of purchase for a full refund of the product cost.

Please include your name, address, phone number, and a brief explanation of the reason for return, along with your product(s). The cost of the product(s) will be credited to your account within 5 business days of our receipt of your return; the customer will be responsible for postage only.

Please mail any returns to: GreenMed, 10808 Foothill Blvd., Ste. 160-268, Rancho Cucamonga, CA. 91730.